What do you think are the characteristics of great sales people? Smooth talker, outgoing, aggressive go-getter? These are common perceptions of average sales people. What makes a great sales person is quite different.

Characteristics of great sales people

Empathy: They always understand and think about their customer’s problems and how to solve them

Conscientious: They do the right thing

Focused: They’re always focused on results, which translates into being customer-focused

Accountable: They don’t need bosses breathing down their necks, they hold themselves accountable

Optimistic: They always expect the best outcomes and act accordingly

Great listeners: They listen more than they speak

Modest: They let their results speak for them

Thinks bigger: They think about building a business and not just making a sale

Self-less: They don’t mind who gets the credit, and they’re willing to give a tonne of value to clients, triggering the reciprocation rule

Over-delivers: Surpasses sales targets and gives clients more than they expect

Self-improvement junkies: They’re constantly looking for ways to increase productivity, enhance performance and relationships, and they know this all begins with them

Rapport gurus: They don’t depend entirely on existing client relationships; they’re good at quickly building new relationships

Resilient: They don’t take no for an answer

Fast learner: Great salespeople learn about their client’s market

What do you think makes a great salesperson? Do you have anything to add to the list? Please share in the comment box, below.